Terms & Conditions

All major credit cards are accepted by Bris limousine PTY LTD Transfers for payment; however, payments may be subject to merchant fees.

Bank Transfer – In order for the monies to clear in our account prior to customer pickup, bank transfer payments must be made at least 7 business days in advance of the booking time. Monday through Friday, excluding federal holidays, are referred to as business days.

Personal Cheques – Personal Cheques payments are not currently accepted.

Credit card information is not saved by Bris limousine PTY LTD. Every card transaction is handled through our secure gateway.

Reservations and Cancellations Policy:

• More than 48 hours before the scheduled appointment The full fare will be reimbursed.
• A 25% fee will be assessed between 48 and 12 hours prior to the booking time.
• Between 12 and 3 hours, there will be a 50% surcharge.
• When less than three hours are given, the entire booking cost is due.
• In addition to the foregoing, each cancellation is subject to a $10 administration fee.
• Regardless of the amount of notice given, credit card surcharges cannot be returned when a cancellation is requested by the consumer. This cancellation policy does not apply to group bookings, weddings, or any other special bookings that call for multiple cars and/or pickups or other needs that necessitate Executive Transfers to buy exclusive items for that booking. Bookings made in such cases require a minimum of 14 working days of cancellation notice; otherwise, the whole booking cost will be charged, and the customer will be responsible for paying for any special purchases, whether they are used or not.
• Refund requests must be made by calling our office.

If you file a cancellation request by email and do not hear back from us, please phone our office to be sure it was received.

Booking confirmation – Until you receive an email confirmation from our office, your reservation is not final. Please get in touch with our office if you haven’t gotten this confirmation for an already-made reservation. Every booking will come with a special booking number that the firm and the client can trace.

Tolls/Parking/Airport Charges – The quoted price includes all tolls, airport taxes, and parking costs associated with the fare. However, as previously stated, the total fare can be subject to credit card costs. If a customer changes their vehicle’s route and the new route demands additional tolls, airport fees, or parking, these costs will be added to the reservation.

Bookings – Whether a customer pays with a credit card or a bank transfer, all bookings require credit card information as security. Credit card information won’t be needed if payment is made by bank transfer and the transfer clears our account before the reservation.

The prices are stated in Australian dollars and do not include surcharges for credit card payments or fees for international bank transfers.

For pickups at Domestic Airports, the cost covers a waiting period of up to 30 minutes following the flight’s arrival. For International pickups, the waiting period extends to 60 minutes after the flight has landed. Should the customer fail to contact either the driver or our office via telephone within this timeframe, the reservation will be deemed abandoned, and no reimbursement will be issued. Should delays mandate the driver’s wait, the waiting time will be charged at the aforementioned rate, alongside additional fees based on Brisbane Airport Corporation’s parking schedule.

Should a specific vehicle be unavailable for a transfer, Bris limousine PTY LTD maintains the right to substitute a vehicle of similar quality without prior consent. This will occur in the event of a road incident or breakdown, ensuring the completion of the booking.